Define the area
Check which rooms, structures or outdoor zones are covered. If you have described activity in a garage as well as the kitchen, ask whether both are included. The same applies when more than one pest is involved.
Understand the next visits
Ask whether an assessment, treatment and monitoring are separate appointments and charges. Find out how a return visit is arranged, what observations to report and whether there are limits or conditions. Do not assume that a general promise applies to every pest.
Get the preparation in writing
Preparation and re-entry instructions depend on the proposed work. Ask for specific guidance before moving belongings or changing how a room is used. Keep the proposal and instructions together so household members can see what has been agreed.